Link2Nite PRO is delivered digitally. You may cancel at any time through billing settings to stop future renewals. Unless stated otherwise during cancellation, access continues through the current paid period.
Canceling does not automatically refund a charge. Except for the circumstances below or where required by law, charges for a paid period are non-refundable once that period begins.
When a refund may be available
- First purchase: request a refund within 7 calendar days of your first Link2Nite PRO charge. A full refund is available when premium benefits have not been substantially used.
- Renewal: contact us within 48 hours after a renewal charge. We will provide a full refund when premium benefits have not been substantially used after renewal.
- Billing error: verified duplicate or incorrect charges will be corrected or refunded.
- Service failure: we may provide a full or proportional refund when a material Link2Nite technical failure prevents use of the paid service.
- Legal rights: refunds will be provided whenever required by applicable law.
How to request a refund
Email support@link2nite.com from the address associated with your Link2Nite account. Include the charge date and the last four digits of the payment method if available. Never email a full card number, password, or security code.
Processing
Approved refunds are returned to the original payment method. We aim to initiate them promptly; banks and card issuers may take 5 to 10 business days or longer to display the credit. A refund does not necessarily close your account, but refunded premium access may end when the refund is processed.